Job Description — Salesperson (Cashier)
Job Summary
We are looking for a friendly, responsible, and customer-focused Salesperson (Cashier) to handle customer sales, billing, cash transactions, and day-to-day sales support. The candidate will assist customers with product selection, process payments accurately, maintain billing records, and support smooth showroom operations while delivering excellent customer service.
Key Responsibilities
- Welcome customers and provide friendly and professional assistance.
- Understand customer requirements and provide information about products, prices, offers, and availability.
- Assist customers in selecting suitable products based on their requirements.
- Prepare quotations, sales orders, invoices, and bills accurately.
- Operate the POS/billing system and process customer transactions efficiently.
- Handle cash, card, UPI, and other approved payment methods.
- Verify cash received and provide the correct change to customers.
- Issue receipts, invoices, and other required sales documents.
- Maintain accurate daily records of cash and other transactions.
- Reconcile the cash register/POS balance at the end of each shift.
- Report cash discrepancies or billing issues immediately to the supervisor/manager.
- Coordinate with the store/warehouse team regarding product availability and customer orders.
- Follow up on pending customer orders and deliveries when required.
- Maintain proper records of sales, returns, exchanges, discounts, and refunds.
- Process returns and exchanges according to company policies.
- Ensure approved discounts, prices, and payment terms are correctly applied.
- Maintain customer information and sales records as required.
- Keep the billing counter and customer service area clean and organized.
- Support showroom staff with product displays, stock checks, and general sales activities.
- Assist in achieving individual and showroom sales targets.
- Handle customer complaints politely and escalate unresolved issues to the supervisor.
- Follow company policies related to cash handling, billing, customer service, and security.
Required Qualifications
- Higher Secondary education or Diploma/Bachelor's degree preferred.
- 1–3 years of experience in retail sales, cashiering, billing, or a similar role.
- Basic knowledge of POS/billing software and computer operations.
- Good numerical and cash-handling skills.
- Basic knowledge of MS Office/Excel is an advantage.
- Good communication and interpersonal skills.
- Strong attention to detail and accuracy.
- Honest, reliable, and customer-oriented.
- Ability to work in a fast-paced, target-driven environment.
