Job Description — Senior HR Operations Executive
Job Title
Senior HR Operations Executive
Job Summary
The Senior HR Operations Executive is responsible for managing and supporting day-to-day human resources operations, ensuring efficient HR processes, policy compliance, employee records management, payroll coordination, onboarding, employee relations, and HR administration. The role supports organizational objectives by maintaining effective HR systems and delivering high-quality employee services.
Key Responsibilities
- Manage daily HR operational activities and employee administration.
- Handle employee onboarding, orientation, transfers, promotions, and exit formalities.
- Maintain and update employee records, HR databases, and documentation.
- Coordinate payroll inputs, attendance, leave management, and benefits administration.
- Ensure compliance with labor laws, company policies, and HR procedures.
- Support recruitment coordination, interview scheduling, and hiring documentation.
- Prepare HR reports, employee data analysis, and management dashboards.
- Address employee queries related to HR policies, payroll, leave, and benefits.
- Coordinate performance appraisal processes and employee engagement activities.
- Assist in implementing HR policies, SOPs, and process improvements.
- Support disciplinary procedures and employee relations matters.
- Coordinate training schedules and HR communication activities.
- Maintain confidentiality of employee and organizational information.
Required Qualifications
Education
- Bachelor’s degree in:
- Human Resources
- Business Administration
- Management
- Psychology
- Related field
Preferred
- MBA or postgraduate qualification in Human Resources is an advantage.
Required Skills
Technical Skills
- Knowledge of HR operations and administration
- Experience with HRMS/ERP systems
- Payroll and attendance management knowledge
- Strong proficiency in:
- Microsoft Excel
- Microsoft Office
- HR reporting tools
Soft Skills
- Communication and interpersonal skills
- Organizational and multitasking ability
- Problem-solving and decision-making
- Attention to detail
- Time management
- Confidentiality and professionalism
Experience Requirements
- Typically 4–7 years of HR operations experience.
- Experience in corporate, manufacturing, healthcare, retail, or service industries preferred.
- Prior exposure to payroll coordination and HR compliance is advantageous.
Key Performance Indicators (KPIs)
- Employee onboarding turnaround time
- Payroll accuracy and timeliness
- HR documentation compliance
- Employee query resolution time
- Attendance and leave management accuracy
- HR audit compliance score
Working Conditions
- Office/corporate environment
- May require coordination across departments and multiple locations
- Occasional extended hours during payroll or audit periods
Sample Short Version (for Recruitment Posting)
Senior HR Operations Executive
Responsible for managing daily HR operations including onboarding, payroll coordination, attendance, employee records, HR compliance, and employee support services. Candidates should have strong HR administration experience, HRMS knowledge, and excellent organizational and communication skills.
