Head of Human Resources (HR) – Job Description
Job Title
Head of Human Resources (HR)
Reports To
Chief Executive Officer (CEO) / Managing Director / Executive Leadership Team
Job Summary
The Head of Human Resources is responsible for leading and managing the overall HR function, ensuring that human capital strategies align with organizational goals. This role oversees talent acquisition, employee relations, performance management, compensation and benefits, learning and development, compliance, and organizational culture. The Head of HR serves as a strategic partner to senior leadership and drives initiatives that enhance employee engagement, productivity, and organizational effectiveness.
Key Responsibilities
Strategic HR Leadership
- Develop and implement HR strategies aligned with business objectives.
- Partner with executive leadership to support organizational growth and transformation.
- Lead workforce planning and succession planning initiatives.
- Provide strategic guidance on organizational design and change management.
Talent Acquisition & Workforce Planning
- Oversee recruitment and selection processes to attract top talent.
- Develop employer branding and talent retention strategies.
- Monitor workforce needs and ensure staffing plans support business goals.
Employee Relations & Engagement
- Foster a positive and inclusive workplace culture.
- Address employee concerns, grievances, and disciplinary matters.
- Lead employee engagement and well-being initiatives.
- Promote diversity, equity, and inclusion (DEI) programs.
Performance Management & Development
- Design and manage performance appraisal systems.
- Support managers in goal setting, coaching, and performance improvement.
- Oversee leadership development and succession planning programs.
- Ensure continuous learning and professional development opportunities.
Compensation & Benefits
- Develop and administer competitive compensation and benefits programs.
- Conduct salary benchmarking and compensation reviews.
- Ensure equitable and compliant reward practices.
Compliance & Risk Management
- Ensure compliance with labor laws, employment regulations, and company policies.
- Develop and update HR policies and procedures.
- Manage workplace investigations and legal employment matters.
- Oversee health, safety, and risk management initiatives.
HR Operations & Analytics
- Manage HR budgets, systems, and operational processes.
- Utilize HR metrics and analytics to drive decision-making.
- Ensure accurate employee records and reporting.
- Lead HR technology and process improvement initiatives.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
- Master's degree or MBA preferred.
- Professional HR certification (e.g., SHRM, HRCI, CIPD, or equivalent) is an advantage.
- 8–15+ years of progressive HR experience, including senior leadership roles.
Required Skills & Competencies
- Strategic thinking and business acumen.
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Conflict resolution and negotiation skills.
- Knowledge of employment laws and HR best practices.
- Change management and organizational development expertise.
- Data analysis and HR metrics interpretation.
- High ethical standards and confidentiality.
Key Performance Indicators (KPIs)
- Employee retention and turnover rates.
- Time-to-fill and quality-of-hire metrics.
- Employee engagement and satisfaction scores.
- Leadership development and succession readiness.
- Compliance and audit outcomes.
- Diversity and inclusion objectives.
- HR budget management and operational efficiency.
Working Conditions
- Full-time leadership position.
- May require travel between office locations and business units.
- Frequent interaction with executives, managers, employees, and external stakeholders.
Equal Opportunity Statement
The organization is committed to providing equal employment opportunities and fostering a diverse and inclusive workplace for all employees.
